NORMAL, Ill., February 10, 2016 - Kenworth Truck Company has named its 2016 Kenworth Dealer Council members. Serving as the Kenworth Council Chairman is Carl Herzog, the Vice President – Dealer Principal of CIT Trucks, LLC in Normal, Ill. The prominent council features leading executives from the more than 360 Kenworth dealerships in the United States and Canada. The council works with Kenworth to help provide leading-edge customer support throughout the dealer network, Kenworth PremierCare® and the new Kenworth PremierCare Gold Certified program. PremierCare Gold is a superior level of service that offers expedited expert diagnostics and extended dealer operating hours, among other services to keep customer trucks on the road.
“The challenges fleets and owner-operators face can vary widely depending on how and where they operate their trucks,” said Carl Herzog, new chairman of the council. “If you look at its dealer network, Kenworth has customer-focused dealers with a wide variety of different perspectives and experiences in serving customers. And the makeup of the Kenworth Dealer Council is designed to be as representative of that body as possible. After all, Kenworth dealers serve customers involved in a wide variety of different segments, some with unique operational and maintenance needs.”
“Drawing upon those varied experiences, Kenworth Dealer Council members provide invaluable insight as together we strive to enhance our customers’ experience and satisfaction,” said Jason Skoog, Kenworth assistant general manager for sales and marketing. “Through the years, dealer council members have helped us establish Kenworth’s high standards for ongoing support through the PremierCare program and now, with the recent introduction of Kenworth PremierCare Gold.”
Kenworth is the driver’s truck. See what drivers are saying at www.kenworth.com/drivers. Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth's Internet home page is at www.kenworth.com. Kenworth is a PACCAR company.
CIT Trucks, LLC is a full-line, commercial truck dealership group representing Kenworth Truck Company, Volvo Trucks North America, Mack Trucks, and Isuzu Commercial Trucks of America. Serving territories in Illinois, Missouri and Indiana, the dealerships offer the best in New and Used Truck Sales, an extensive Parts inventory, the finest in truck Service and maintenance, and state of the art Body repair. In addition, CIT Trucks offers in-house rental and leasing through Central Truck Leasing and finance solutions with Central Truck Finance to their customers.